HomeReservation conditions

Reservation conditions

 

Naturist Holidays: Hotel & Resort Artika Natural  Gran Canaria

    

    

    

PLEASE READ OUR BOOKING AND CANCELLATION CONDITIONS !. A BOOKING ASSUMES THAT YOU AGREE WITH THESE CONDITIONS!

        

         

 

Flex rate:      

BOOKING AND CANCELLATION CONDITIONS

 

          

 

To book, we need a valid credit card number with a valid expiry date. At the time of booking we require a deposit of 30% of the total costs. 

The balance will be charged six weeks before arrival. If the day of arrival is less than 6 weeks, the full amount will be charged.

     

        

Change arrival date of a reservation: under conditions of availability.
 
- Reservation with arrival of 6 weeks or more:  Charge 59,- € administration costs.
 
- Reservation less than 6 weeks before arrival will be considered as a cancellation, and will be treated according to the current conditions.
 

 

         

CANCELLATION OF ACCOMMODATION

          

More than 30 days before arrival: deposit paid on booking.

Between 30 and 22 days before arrival 50%.

Between 21 and 16 days before arrival 75%.

Between 15 and 0 days before arrival: 100% and in case of "No Show": 100%.

      

       

        

Non Refundable reservations:

         

When you are done booking, 100% of the total reservation will be charged. If the credit card is declined, you will be notified to contact the hotel / resort with a valid credit card. If no response is received, the reservation will automatically be canceled after 25 hours.

               

Specific sales and cancellation conditions: Cancellation is no longer possible for this offer. 100% deposit is required by the credit card provided by you. Cancellation or modification fee is equal to the 100.00% reservation value.

 

*

      

   

No exception to the cancellation conditions is possible. We advise you to take out cancellation insurance which also insures against natural disasters, strikes of transport etc.

     

     

     

Nota: En el caso de que la empresa comunique la cancelación de la reserva por motivos de fuerza mayor, entendiendo por tales aquellas circunstancias ajenas a quien las invoca, anormales o imprevisibles, cuyas consecuencias no habrían podido evitarse a pesar de haber actuado con la diligencia debida, quedara anulada la reserva sin derecho a reclamación o compensación por parte del cliente. Dicho supuesto se deberá comunicar, si ello resulta posible, por el conducto utilizado para la confirmación de la reservation.

      

      

***

     

       

We will always take care of your special preferences and / or requests. However, an application is no guarantee, this is subject to availability ... We never give any guarantees in advance for special room numbers ...

     

       

        

                    14:00 hrs.

Check-in time on the day of your arrival
De Check-in tijd op de dag van aankomst
Hora de llegada el día de su llegada
Check-in Zeit am Tag Ihrer Ankunft
   

    

    

                     11:00 hrs.

Check-out time on the day of your departure 
De uit check tijd op de dag van vertrek
Hora de salida el día de su partida
Check-out Zeit am Tag Ihrer Abreise 

         

          

         

         

         

       
Check-in-time after 19 hrs:

        

          

The reception is not open 24 hours:  Outside the reception hours, between 19.00 and 08.30 hours.
Therefore it´s obligatory to use our transfer service if you arrive after 19 hrs. The driver will hand you the key.
  
  
  
***
  
  
  
* Important note: *
  
 
The acceptance of the reservation in the terms indicated above implies the acceptance of the preventive measures of security and hygiene carried out in the establishment, being, among others: taking of temperature upon arrival to the establishment; obligatory to maintain interpersonal distance of two meters with other clients and/or staff; the use of designated routes within the establishment; monitoring of hygiene measures in hands and respiratory ways; and the use of common areas according to capacity. 
  
  
These measures may be altered depending on different local, regional or state regulations, depending on the destination. 
 
 
 
***
 
         

   

 Conditions: Corona Voucher 

 

valid for one (1) year and redeemable for a future stay, subject to hotel availability, through 30/06/2021

                

  - With the code you can make 1 reservation.
  - You have to choose the same room type.
  - If the new reservation is more expensive than the value of the voucher, you will pay the price difference.
  - If the reservation of your new holiday becomes cheaper, we will not refund the difference.
  - It cannot be cancelled or changed.
  - Combination of cancellation confirmation for your insurance and a Voucher is of course not possible !
  - If you have requested or received a cancellation confirmation, the right to this Voucher expires.
    
    
    

  ***     

      

      

      

     

         

        

       

     

       

     

     

    

       

     

   

Artika Natura by Star Resorts Canarias sl   Cif.:  B76128230  I Calle Irlanda 9  I 35100 Playa del ingles I Gran Canaria